Privacy Policy
Katherine Zhang Law Professional Corporation ("we", "us", or the "Firm") is committed to protecting the personal information of our clients, staff, and all individuals whose data we collect and use. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of personal information, in accordance with applicable laws including the Personal Information Protection and Electronic Documents Act (PIPEDA), and where applicable, the Law Society Act and associated by-laws.
This Policy applies to all personal information collected, used, or disclosed by the Firm in the course of providing legal services or operating our business. It applies to all clients, prospective clients, service providers, and others who interact with the Firm.
We may collect personal information such as contact details (name, email address, phone number, address), identification and background data (date of birth, government-issued ID), billing and financial details (payment methods, banking information), information related to legal matters you have retained us for (which may include sensitive or confidential information), communications with the Firm (emails, phone calls, in-person meetings), and website usage data and cookies when you visit our site.
We use this information to provide legal services, verify identity and eligibility to engage our services, manage billing and collections, communicate with clients and relevant third parties, comply with legal, regulatory, and professional obligations, and to improve our website and service delivery.
We disclose personal information to third-party service providers who assist in delivering our services (such as couriers and IT providers), where required or permitted by law (such as pursuant to a court order or legal duty), or with your consent as necessary to carry out legal services on your behalf. We do not sell or trade your personal information.
We obtain your consent for the collection, use, or disclosure of personal information, unless otherwise permitted or required by law. Consent may be express or implied depending on the circumstances and the sensitivity of the information.
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it against unauthorized access, loss, or theft. Confidential files are secured, and our staff are trained on privacy obligations.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal or professional obligations. Once no longer needed, it is securely destroyed or anonymized.
You have the right to request access to your personal information and to request corrections if inaccurate. Requests must be made in writing and may require identity verification.
For any questions, concerns, or to make a request related to your personal information, please contact our Privacy Officer:
Katherine Zhang Law Professional Corporation
Attn: Privacy Officer
This Privacy Policy was last updated on April 20, 2025. We may update it from time to time, and continued use of our services after any changes indicates your acceptance of the revised Policy.